Bring your customers back.

Ideas, guides and examples for cafés, hair salons, shops and any local business that wants regulars.

Loyalty ideas · 3 min15 customer loyalty strategies for local businessesYou don’t need a big budget to bring customers back. Any local business can apply these 15 strategies, and most cost almost nothing.
Loyalty ideas · 2 minGift cards for your business: how to sell them and win new customersA gift card is money coming in today and a new customer arriving tomorrow, recommended by someone who already knows you. Here’s how to sell them well.
Loyalty ideas · 2 minA members’ club for your business: how to create tiers that reward your best customersNot all your customers are worth the same. A tiered club rewards those who buy most, without giving everyone the same, and makes your best customers feel special.
Loyalty ideas · 2 minPaper or digital stamp card: which suits your businessPaper is cheap and everyone understands it. Digital costs a monthly fee but gives you something paper never will: knowing who comes back and being able to reach them.
Loyalty ideas · 2 minHow to get more Google reviews for your business (without breaking the rules)Almost all your happy customers would be willing to leave a review. The problem is nobody asks them at the right moment. Here’s how to do it properly.
Loyalty ideas · 2 minCustomers who don’t come back: how to spot them in time and win them backThey almost never leave because of a problem. They simply change routine and forget. Spotting it in time and giving them a reason to return is cheaper than finding new customers.
Loyalty ideas · 2 min25 reward ideas for loyal customers (that won’t ruin you)The best reward isn’t the most expensive one, but the one customers want and costs you little. Here are ideas to choose yours, sorted by type of business.
Loyalty ideas · 2 min«Bring a friend» programme: how to win new customers through the ones you already haveYour best customers already speak well of you. A referral programme just gives them a reason to do it today and tells you who to thank.