Switch to Fidelizando: bring your customers with their balance

Where you’re coming from

Coming from…	How you bring your customers
Paper cards	When a customer comes in with their paper card, create their digital card from the scanner and add the stamps they already had. They lose nothing.
A spreadsheet or your till	Upload the file (.xlsx or .csv) with name, email or mobile and their balance. We recognise the columns automatically.
Another loyalty app	Export your customers to CSV from that app and import them with their balance.

Create your card with your logo and colours. You get 14 days free, no credit card needed.
Import your customers in Customers → Import: check what each column is before confirming. If someone already exists (same email or phone), they are updated instead of duplicated.
Let them know: put up your new poster with the QR code and send a campaign to those who agreed to receive offers. When they open their card, they already see their balance.

Don’t want to touch anything? Send us your list and we’ll upload it for you, free of charge.

Moves over: name, email or phone and their stamp or points balance.
Doesn’t move over: the old visit history from the other app. From day one with Fidelizando, everything is recorded.
Consent: only import customers you can legally contact. Those who didn’t accept offers only get their card notifications.

From €7.90 a month, no minimum term and no per-customer fees.
A card in Apple Wallet and Google Wallet and, on top of that, your own app with your brand.
The business directory: people in your area discover you for free.
No devices: your team stamps with their phone.
GDPR sorted: processor agreement, proof of consent and one-click unsubscribe.

How long does the switch take?

Creating the card takes a few minutes and importing a customer list a few more. Most businesses are ready in an afternoon.

Do my customers need to do anything?

Just open their new card from your QR code, your link or your campaign. They download nothing.

Can I run both cards for a few days?

Yes. Many businesses keep the paper card for a few weeks and move the stamps to the digital one when the customer comes back.

And if I want to leave later?

Export your customers whenever you like from the dashboard: the data is yours.