Legal notice

Last updated: 25 October 2026

This is a translation of the Spanish original. If there is any difference between versions, the Spanish version prevails.

1. Who we are

In accordance with article 10 of Spanish Law 34/2002 on information society services and e-commerce (LSSI-CE), Fidelizando is owned by a self-employed professional established in Spain:

Owner
Javier Arenillas
Trading name
3CWeb
Spanish tax ID (NIF)
52994848L
Address
Calle Castilla y LeΓ³n, 15, portal 1, 3.ΒΊ C, 28760 Tres Cantos (Madrid), EspaΓ±a
Email
info@3cweb.es
Phone
91 060 30 90
Website
fidelizando.io

2. Purpose

This notice governs the use of fidelizando.io and the Fidelizando platform: digital loyalty cards for Apple Wallet and Google Wallet, each business’s app, the management dashboard and the marketplace. Browsing the site means accepting these terms.

3. Terms of use

Users agree to use the site and the platform lawfully. It is forbidden to use it for unlawful purposes, to send unsolicited communications to customers or to try to access other businesses’ data.

4. Contracting

Fidelizando is only contracted by companies and professionals for their business; it is not a service aimed at consumers. Paid plans are taken out from the dashboard, with a 14-day trial and no card needed. Prices are shown excluding VAT, charged in advance (monthly or yearly) through Stripe and can be cancelled at any time from the dashboard, with no commitment. The full terms are in the terms of use for businesses.

The customers of each business who save their card do not enter into any contract with us: they use that business’s loyalty programme free of charge.

5. Intellectual property

The software, design, illustrations, templates and texts of Fidelizando belong to Javier Arenillas (3CWeb) or to third parties who have authorised their use. The logos and photos each business uploads remain theirs.

6. Liability

Javier Arenillas (3CWeb) is not liable for interruptions beyond its control or for misuse of the platform. Each business is responsible for the promotions and rewards it offers its customers.

7. Languages

These texts are published in several languages. If there is any difference between versions, the Spanish version prevails.

8. Governing law and jurisdiction

Spanish law applies. If you are a consumer, you may go to the courts of your place of residence and you keep the protection given to you by the law of your country of residence; in all other cases, the courts of Madrid have jurisdiction.

Questions? Write to us at info@3cweb.es or call 91 060 30 90.